Privacy Policy for Moss Creek Rentals
Our website address is: https://mosscreekrentals.com.
Last Updated: 10/4/2023
Introduction
Welcome to Moss Creek Rentals! At Moss Creek Rentals, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
Please take a moment to read this Privacy Policy carefully to ensure that you understand its content. If you do not agree with the practices described herein, we recommend that you do not use our website or services.
Information We Collect
- Personal Information: We may collect personal information that you provide to us when you use our website or services. This may include your name, email address, phone number, mailing address, and other contact information.
- Payment Information: When you make a reservation or payment through our website, we may collect payment information, such as credit card details or other financial information, to process your transactions securely.
- Booking Information: We collect information related to your bookings, including check-in and check-out dates, property preferences, and any special requests or comments you provide.
- Communication Data: If you contact us via email, phone, or through our website, we may collect and store the communication content, including any attachments or recordings.
- Usage Information: We automatically collect information about your use of our website, including your IP address, browser type, device type, and browsing behavior, to improve our services and website functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
- Comments :When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our services, including processing reservations and payments.
- To communicate with you, respond to your inquiries, and provide customer support.
- To personalize your experience on our website and tailor our offerings to your preferences.
- To improve our website, services, and customer experience.
- To send you marketing and promotional materials with your consent (you can opt out at any time).
- To comply with legal obligations and protect our rights and interests.
Disclosure of Your Information
We may share your personal information with the following parties:
- Service Providers: We may share your information with third-party service providers who help us operate our website and provide our services.
- Business Partners: We may share your information with our business partners, such as property owners or property management companies, to fulfill your reservations and requests.
- Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
- We will never sell your information to third party lists for the purposes of spam.
- We will never spam your email.
- How long we retain your data:
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- What rights you have over your data: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Security Measures
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Choices
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal limitations.
- Opt-Out: You can opt out of receiving marketing communications from us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting a revised version on our website.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at [email protected].
Thank you for choosing Moss Creek Rentals. Your privacy is important to us, and we are committed to protecting it.
Ann Pontarelli
Owner Operator
Moss Creek Rentals